Get in touch

Customer Service is our #1 priority. We are here to make your shopping experience be the best it can be.  When you shop with the Shoe Fairy you are just a click away from getting in contact directly with our team for one on one support.

FAQs

How do I make a return or exchange?

You may return or exchange your items within 30 days of your original order. To view our full Policy and submit your your return, click HERE.

All returns and exchanges must be submitted through our return portal. It's fast and easy! Click HERE.

Is your size out of stock?

We can't always give a heads up about when products will be restocking as it's always subject to change. However, we do have a back in stock function on selected product pages, so we can notify you when they're restocked!

GET NOTIFIED ABOUT RESTOCKS

Select the item you're interested in.

Select your size and then click "notify when available".

You can then enter your information to be notified as soon as it's available - simple!

What payment methods do you accept?

We accept all major credit cards except American Express. Our site also supports the following:

Amazon Pay

Paypal

Shop Pay

Shop Pay Installments

Apple Pay

Can you apply a discount after the order has been placed?

Unfortunately we cannot apply a discount code after an order has been placed. Your discount code needs to be applied at the time of purchase.

How do I become an affiliate?

We would LOVE to have you become a part of the #PinkBoxSquad and get paid to promote what you love!

Click HERE to access our Affiliate Portal where you can sign up and learn more!

Contact us

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