We are women owned and operated! The Shoe Fairy was founded in 2015 by a fellow competitor! Alexa noticed there was no one known for stage heels and that’s how the idea of the Shoe Fairy was born. This was and is still a dream. A dream that is becoming reality. That’s what sets us apart from other companies. This is not just a business. This is a PASSION that blood, sweat, tears and heart has been poured into. When you shop with the Shoe Fairy, you are supporting people that will support and love you right back.
Let's connect! Customer Service is our number 1 priority. No question is silly to us! We are here to make your shopping experience be the best it can be. Our products are our specialty and we love to answer your questions! When you shop with the Shoe Fairy you are just a click away from getting in contact directly with our team for one on one support.
This company is amazing. I accidently put 3 of the exact same bracelets in my cart....and paid for them. Bianca from TSF sent this before shipping.
I am getting ready to ship out your order and noticed that you placed an order for 3 or our Jersey bracelets. I just wanted to confirm that you did indeed want all 3. Please let me know so that I can get your order out to you as soon as possible."
This is above and beyond customer service. Didn't just assume, she actually reached out and confirmed and her instincts were right. I only want one, but kept looking and adding to my cart, lol. She issued the refund for the other 2 immediately and I received my order 3 days later. I can not say enough amazing and wonderful things about this small business and the people, other than.....SHOP HERE!! OOOO, and the Olympian Mules are so wonderful to wear. Seriously. I both a strap heel from amazon that I have since sent back. TSF mule is wider at the base and my toes actually stay on the shoe and I didn't have to heat to fit them. They are so much more comfortable and my trainer can see the difference in my posing lessons (I can actually walk...strut). I am so excited to do my first ever wellness show next spring and owe TSF all the credit for increasing my confidence to show of my hard work. The bracelet bling's so much, I should have kept a least one of the other two because I will be placing another order for another one soon for the other hand.
Thank you Bianca and The Shoe Fairy team!!!! 10/10...you deserve more stars than 5. Great Customer service is hard to come by, thanks for paying attention to detail and speaking up!!
These shoes are so comfortable. I could wear these every day ! Also I want to add that the staff is so helpful and kind!
Best heels everrrrrr! Get the Olympia’s ASAP!
the TSF states in the olympian mule shoe description that it runs big..i understand what that means now.
i first purchased my normal shoe size in a 7. once i received and wore my shoes around for a bit- my feet warmed up the plastic and sunk into its place, i realized i had an extra inch at my heel (personally, i do not like that look). the size 7 even felt a little too big to practice my turns.
i exchanged the mules for size 6. at first a little tight, but again, once my feet warmed up the plastic and settled in perfect fit and feels much more secure.
super comfortable and love the streamline look the mules give your legs too.
These heels are like butter.....seriously! They feel amazing! There is no slipping of my foot forward into the shoe like others where it's either too tight or too loose. These are perfect and I feel like I could literally wear them all day. Not like the other heels I purchased that I could not wait to get off of my feet. I will never own another kind of shoe again for competition, unless they come out with the fully blinged Olympian Mules....in that case, SIGN ME UP!!!